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FREQUENTLY ASKED QUESTIONS

Q: Who do I contact with questions regarding my merch order?
A: Please email our merchandise management team at info@kkfit.com 
(PLEASE DO NOT SEND QUESTIONS IN REGARDS TO PROGRAMS TO THIS EMAIL, SEE PROGRAM INSTRUCTIONS FOR CONTACT INFO)

Q: How fast will my order ship?
A: Most orders are processed within 1-5 business days. We ship via USPS(domestic) and UPS(International). After it has shipped, average delivery times are 2-10 business days within the United States and 2-4 weeks if it’s an international order (depending on the country). Your tracking number will be emailed to you once your order is shipped.

Q: Do you ship Internationally?
A: Yes we do ship internationally to most countries. SEE LIST BELOW

Q: What is your return policy?
A: ALL SALES ARE FINAL.  If you have a defective item, please email a photo of the item to info@kkfit.com

Q: I entered the wrong shipping info, how do I fix it?
A: Send us an email with the correct address and order number right away and we will do our best to get your order updated prior to it shipping out.


COVID INTERNATIONAL SHIPPING ESTIMATED TRANSIT TIME
Destination Average Days in Transit
Japan 9.0
Belgium 10.0
France 10.0
Netherlands 10.0
Canada 11.0
New Zealand 11.0
Malaysia 11.0
Ireland 12.0
Germany 13.0
Poland 13.0
Mexico 14.0
Italy 14.0
Czech Republic 14.0
Philippines 15.0
Austria 15.0
Denmark 16.0
Finland 16.0
Indonesia 16.0
Switzerland 16.0
Brazil 16.0
Hungary 16.0
United Kingdom 17.0
Spain 17.0
Slovenia 17.0
Portugal 17.0
Estonia 17.0
Norway 18.0
Latvia 18.0
Sweden 19.0
Iceland 19.0
Australia 23.0